By Everett Price, Policy Advisor As the Helsinki Commission’s policy advisor for Armenia, I participated in the election observation mission (EOM) to Armenia organized by the Organization for Security and Cooperation in Europe’s Parliamentary Assembly (OSCE PA) from March 31 to April 3, 2017. On April 2, the Republic of Armenia held its first parliamentary election since approving constitutional amendments in a popular referendum in 2015 that transition the country from a semi-presidential to a parliamentary system. The election was also significant as the first nation-wide vote held under sweeping 2016 revisions to the country’s electoral code that implemented a new process for allocating legislative seats, improved transparency, mandated advanced voter authentication measures, and increased female and minority representation quotas. I was one of a 63-member delegation of parliamentarians and staff deployed by the OSCE PA to serve as short-term observers to the Armenian election. This parliamentary delegation complemented the work of a team of 14 experts, 28 long-term observers, and over 300 short-term observers sent throughout the capital and across the country by the OSCE’s Office for Democratic Institutions and Human Rights (ODIHR). Representatives from the Parliamentary Assembly of the Council of Europe (PACE) and the European Parliament (EP) also participated. The OSCE PA and ODIHR regularly lead EOMs in the OSCE region at the invitation of the host country. (Learn more about OSCE election observation.) In the days before the vote, our OSCE PA observation team received extensive briefings on the election process and current political dynamics from ODIHR experts and from Armenian government officials, political parties, civil society, and media representatives. These briefings focused on allegations of electoral violations, the complexity of the electoral code, the role of international and local observers, and the tenor of the campaign. We heard a “unified message of concern” from civil society representatives.  Citizen activists, journalists, and opposition members told us that the ruling party would abuse its access to administrative resources to get out the vote and that it, and other parties, would engage in voter intimidation and vote buying.  They warned that while new electoral procedures might mitigate concerns about the casting and counting ballots, the ruling party and powerful oligarchs would wield improper influence outside the voting booth, diminishing the fairness of the vote. One political commentator assessed that the difficult economic situation experienced by many voters during this election season would make them especially susceptible to selling their vote. Briefers also discussed the complexity of Armenia’s new electoral code and the extent to which it would address past electoral violations. Significantly, this was Armenia’s first time employing electronic voter identification, multiple ballots, and a partial open list voting system that allows voters to express their preference for specific candidates. The code incorporated many recommendations from Armenian civil society, ODIHR, and other international experts and was generally assessed as a positive step forward. Concerns remained, however, about the complexity of voting procedures, voter registration policy, relatively weak campaign finance transparency provisions, and restrictions on citizen observer participation, among other issues.       Civil society activists specifically raised concerns about the overall number of citizen observers and the rules governing their access to polling stations. Armenia registered over 28,000 citizen observers in a country of less than 3 million people, prompting concerns about overcrowding at polling stations and questions about the origins of the organizations and individuals behind these observation missions. One civil society representative said that only 600 of the citizen observers were from known NGOs and that many of the rest are likely from NGOs established by political parties. Some worried that the large number of citizen observers was meant to suppress the participation of legitimate groups since the electoral code stipulates that a maximum of 15 citizen observers are allowed in a polling station at one time. Ruling party officials, meanwhile, noted that hundreds of citizen observers were foreigners registered under local NGOs. They intimated that these observers could be a vehicle for unwelcome foreign influence. One media representative characterized the content of the campaign as “the most primitive” in recent memory, while another political commentator lamented the “poverty of ideas” and “competition of personalities” on display. Several members of the media and some political party officials regretted that lack of any televised debate among candidates—only three of the nine parties and political coalitions on the ballot were willing to hold such a debate. What’s more, several journalists noted that many parties actively avoided the press and restricted most of their candidates from interacting with the media.    Before dawn on election day, two other observers and I deployed to our first assigned polling station to watch the opening procedures. At a school in downtown Yerevan, I watched as the precinct chairwoman capably organized the precinct committee that worked together to prepare the space and voting materials for the arrival of the day’s first voters. The importance of orderliness at this particular polling station became evident within the hour when presidential security arrived to prepare for Armenian President Serzh Sargsyan to cast his vote there. Despite this exceptional circumstance, in other ways the experience at this polling station typified the voting I observed elsewhere throughout the day. I saw non-credentialed citizens hovering watchfully—and in violation of the electoral code—outside the polling station and engaging voters—likely local party officials keeping tabs on voter participation. Inside the polling place there was some overcrowding, a malfunctioning electronic voter authentication device, and modest voter confusion about the voting procedure, which involved selecting among nine separate ballots and optionally marking a candidate preference on the reverse side. I visited a total of seven polling places that day, stretching from downtown Yerevan to the shores of Lake Sevan and the surrounding hinterland 60km northeast of the capital. In larger precincts I witnessed large contingents of party proxies and citizen observers monitoring the vote. In several instances, citizen observers credentialed under the name of a local NGO turned out to be from foreign countries and were unable to explain to me the mission of their organization, highlighting the opaque origins of some citizen observation efforts. In most precincts I saw a mix of credentialed and non-credentialed individuals from political parties and local NGOs mingling inside and outside the polling station, engaging voters, and generally making their presence felt. Our day ended in Yerevan where we observed the closure procedure at a polling place where about 700 votes had been cast. The precinct chairwoman carefully walked the precinct committee through the process step by step, openly acknowledging to us the difficulty of carrying out the complex procedure for the first time. The tallying took place transparently in front of us and in full view of several local observers and party proxies that stayed late into the night to oversee the count. We had the opportunity, along with our fellow observers, to ask questions of the precinct chairwoman about how she and her team were adjudicating individual ballots and counting votes. Although my observations here are anecdotal, they are consistent with the preliminary findings and conclusions of the international election observation mission that the elections “were well administered and fundamental freedoms were generally respected” although the vote was “tainted by credible information about vote-buying and pressure on civil servants and employees of private companies.” The end result was a vote that suffered from “an overall lack of public confidence and trust.” (Read the full Statement of Preliminary Findings and Conclusions.)        While Armenia’s democracy took some important strides in the procedural conduct of this election, much work remains to be done. With the vote tallying complete, Armenia now embarks on a critical period of transition to a parliamentary system that will be fully realized at the end of the President’s final term in April 2018. All political actors, but particularly the new governing coalition, must shoulder their responsibilities to ensure that this new system of governance earns the trust of the public it serves. To build this trust, Armenia would benefit from a process of political evolution that accompanies its institutional transition and procedural reforms. Specifically, Armenia’s political parties and new parliament would do well to ensure a competition of ideas replaces the all too common clashes of personalities and patronage networks on display during this election.